Responsible Gaming Policy

At 88hi Responsible Gaming
Keep it fun, not harmful

Gaming is entertainment — not a solution to life's problems. At 88hi, we want you to always play in control, have fun, and stay safe.

Limit Setting Features Self-Exclusion Options Session Tracking 24/7 Support

Warning: Gaming addiction can cause serious mental and financial harm

88hi is intended for users aged 18 and above only. Gaming should never be seen as a source of income. If you feel that gaming is having a negative impact on your life, please seek help.

Emergency Support

If you or a family member is struggling, please get in touch with us.

[email protected]

Response within 72 hours

01 What is responsible gaming?

Responsible Gaming means enjoying gaming as a healthy form of entertainment — where you stay in control of your time, money, and emotions. As a trusted gaming platform in Bangladesh, 88hi is committed to ensuring that its users play for fun and never fall victim to excessive gaming.

When gaming shifts from entertainment to compulsion, it is no longer healthy. We believe every player should stay aware of their situation and seek help when needed. The responsible gaming measures at 88hi are designed to keep you in control at all times.

A positive gaming experience starts with decisions made before you play — how much time to spend, how much BDT to budget, and keeping a cool head even when you lose. 88hi's responsible gaming tools make it easier to stick to those decisions.

Core principles: Gaming should be for fun — not for income. Winning is great, but a loss should never come at the cost of your wellbeing.

02 Recognize the Signs of Gaming Addiction

Gaming addiction can develop gradually — sometimes without you even realizing it. Watch for the signs below and seek help if needed.

Chasing losses by playing again and again?
Do you feel restless or irritable when you are not gaming?
Hiding your gaming from family or friends?
Is gaming affecting your work, studies, or relationships?
Spending beyond your budget?
Do you want to stop gaming but find you cannot?
Are you taking out loans or selling assets to fund your gaming?
Feeling increased stress, anxiety, or depression?

If you answered "Yes" to more than 2 of the above questions — please don't wait to get help. The 88hi support team is here to guide you in the right direction.

03 Set Your Own Limits

The most effective way to game responsibly at 88hi is to set your personal limits in advance. Our platform offers several types of limits that you can activate at any time from your account settings.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit cannot be exceeded.

Loss Limit

Set a loss limit for a given period to stop play automatically. This helps protect you from sudden large losses.

Session Time Limit

Decide in advance how long you will play in a session. Once the time is up, the system will automatically alert you.

Bet Limits

Set a maximum amount per bet. This helps you resist the temptation to place large wagers.

Keep in mind: Decreasing a limit takes effect immediately, but increasing one requires a 24-hour cooldown period — this is in place to protect you.

04 Self-Exclusion

If you feel you need some time away from gaming, 88hi offers a self-exclusion option. It's an important part of responsible play and entirely your personal choice.

Alternatives Duration Description Status
Temporary Break 24 hours Account suspended for one day Available
Short-term exclusion 1–4 weeks Complete suspension for a set period Available
Medium-term exclusion 1–6 months Best for extended breaks Available
Long-term exclusion 1 year or more Applicable in cases of severe addiction Available
Permanent Closure Indefinite Permanent account closure On request

While self-exclusion is active, you will not be able to log in, make new deposits, or receive any promotional emails. To start self-exclusion, go to your account settings or contact our support team.

05 Protection of Minors

88hi enforces a strict age verification policy. No one under the age of 18 is permitted to use this platform. This is not just a rule — it is our ethical responsibility.

  • Age verification is required at registration.
  • The KYC process verifies your National ID or birth registration.
  • Suspicious accounts may be investigated and suspended at any time.
  • If a minor is detected, the account is closed immediately.
  • A note for parents: install Parental Control software on devices your children use.

For parents: If you suspect your child is using 88hi, please email [email protected] right away. We will take prompt action.

06 88hi Responsible Gaming Tools

88hi offers a set of tools built specifically for responsible gaming, which users can access and manage directly from their account.

Reality Check

Automatic pop-ups appear at set intervals showing how long you've been playing and how much you've spent.

Gaming History

View your complete gaming history and win/loss records all in one place.

Cooldown Period

A mandatory 24-hour waiting period applies before any limit can be increased.

Account lock

Instantly suspend your account temporarily or lock it for an extended period.

Direct Support

Reach us anytime via 24/7 live chat or email support.

Quick exclusion

Start self-exclusion in one click — no complicated process required.

07 Help & Advice Centre

Gaming addiction is a mental health issue — there is no shame in it. Seeking help takes courage. As part of our commitment to responsible gaming, 88hi is always here to support you.

Responsible Gaming Tips

  • Set a budget before you start playing and stick to it.
  • Never place large bets on impulse.
  • Don't place more bets in an attempt to recover money you've lost.
  • Do not gamble under the influence of alcohol or drugs.
  • Take regular breaks — at least 10 minutes every hour.
  • Spend time with family and friends — don't let gaming become a substitute for social connection.
  • Never bet with borrowed money.
  • Never treat gaming as a source of income.
  • Avoid playing late at night — lack of sleep impairs your judgment.

Contact Us

The 88hi support team is always here to help. Reach out to us for any questions or assistance related to responsible gaming.

Email support:
[email protected]
Replies within 72 hours

Live Chat:
Log in to your account and chat with us directly
Available 24/7

General FAQ

Answers to the most frequently asked questions about responsible gaming

Log in to your account and go to Account Settings > Responsible Gaming. There you can set deposit limits, loss limits, session time, and bet limits separately. Reducing a limit takes effect immediately, but increasing one requires a 24-hour waiting period.

No — activating self-exclusion keeps your account balance completely safe. Once the exclusion period ends, you can log back in and withdraw your balance. For permanent closure, please contact our support team to process your withdrawal.

Absolutely not. 88hi strictly enforces an 18+ policy. Age is verified at registration, and identity is confirmed through the KYC process. If a minor is found to have registered, the account is closed immediately and all funds are returned.

Reality Check is an automated reminder system. Set reminders at 30-minute, 1-hour, or 2-hour intervals and a pop-up will appear showing how long you've been playing and how much you've won or lost in BDT. You can then decide whether to keep playing or take a break.

If you think someone in your family is struggling with a gaming addiction, start by having an open conversation with them. You can also email the 88hi support team — we're happy to assist with third-party requests. Reaching out to a professional mental health service is equally important.

No. To ensure self-exclusion remains effective, accounts cannot be reactivated before the set period ends. This rule exists to protect you. Once the period has expired, you can contact our support team to reactivate your account.
Safe & Enjoyable Gaming

Play responsibly, Enjoy the fun

Join 88hi and enjoy your favorite games in a safe gaming environment. Use our responsible gaming tools to stay in control at all times.

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